Dress Roqaya

To preserve the quality of the garment and its details for as long as possible, we recommend following these care instructions:

• It is recommended to wash the garment in cold water to preserve the color and fabric quality.
• It is recommended to wash dark-colored garments separately to maintain their appearance.
• Avoid exposing the garment to direct sunlight for long periods, and let it dry in a well-ventilated area.
• When ironing, use a medium heat setting and avoid ironing directly over embroidered or decorative areas.
• To maintain the shape of the garment and the flow of the fabric, it is recommended to store it properly away from moisture.

• Returns and exchanges are accepted within 7 days of receiving your order.
  
• Items must be returned in their original condition, unused, and with all original packaging and accessories.
  
• Refunds will be processed after the returned item has been received and inspected to ensure it meets the return conditions.
  
• Items can be exchanged for another product of the same value or a higher value. If the replacement item costs more, the customer is responsible for paying the difference.
  
• In case of an exchange, the customer is responsible for the shipping cost.
  
• If you receive a damaged or incorrect item, please contact us as soon as possible so we can resolve the issue in accordance with our store policy.